The Opportunity
Eros Hotel is looking for a smart and polite Hotel Receptionist to join our successful and market leading client, a high standard hotel chain!! In this role, you have to provide reception services for guests to contribute to an overall exceptional experience from check-in through to check-out!
You can earn an attractive salary (depending on experience) plus incentives in this role!
Main Responsibilities
- Meeting and greeting the guests
- Resolving the queries of the guests
- Offering exceptional customer service
- Handling check in and check outs effectively
- Complying with the security and health and safety legislations when required
- Supporting the other departments
Duties
- To answer and direct all internal and external calls efficiently.
- To register & guide staff, contractors and visitors to Eastbrook courteously and efficiently.
- To manage bookings for Conference/meeting rooms. T
- o ensure correct procedures are adhered to for Leisure facilities.
- Assist with Issuing of access control passes
- Respond to alarms and Security Issues Assist with Post Room operations.
- Respond to and log Helpdesk calls.
Knowledge And Experience
- Previous work experience in the hospitality industry.
- Wonderful customer service skills.
- Good IT skills.
- Positive attitude towards work.
- Enthusiastic nature.
- Good organisation skills.
- Exceptional communication skills.
Location: Eros Hotel, Lekki
Duration/Contract: Permanent
Rate/salary: Depending on experience
Start Date: As soon as possible
Posted: 8 years 7 months ago